Talan drives value by integrating Microsoft 365 Copilot into daily work | Microsoft Customer Stories
This customer story shows how global consulting firm Talan has integrated Microsoft 365 Copilot across HR, finance, and IT to enhance productivity, speed up decision-making, and simplify work. Read the story to see how they're building Copilot into everyday tasks and reach out to Amaral Group, LLC for help bringing the same value to your business.
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI-powered tool designed to enhance productivity by integrating into daily workflows. Talan has deployed Copilot across its client-facing professional services and business support teams, enabling them to streamline tasks such as meeting note-taking, document creation, and email management. The tool has been tailored to meet the specific needs of various business functions, resulting in increased engagement and efficiency.
How has Copilot impacted productivity at Talan?
Since implementing Microsoft 365 Copilot, Talan has seen significant productivity gains. Over 70% of users report being satisfied with the tool, and nearly three-quarters say it has positively impacted their productivity. Many users have reported time savings of between one and two hours per week, with some even saving more than two hours. This has allowed teams to focus more on client interactions and strategic tasks.
What training and support has Talan provided for Copilot adoption?
Talan has implemented a comprehensive change management program to support the adoption of Microsoft 365 Copilot. This includes training sessions for 'Copilot ambassadors' at all levels, weekly webinars in multiple languages, and a user community that shares best practices. By focusing on embedding Copilot into daily workflows, Talan aims to make the tool an integral part of how employees work, ensuring sustained engagement and effective use.
Talan drives value by integrating Microsoft 365 Copilot into daily work | Microsoft Customer Stories
published by Amaral Group, LLC
At the Amaral Group, we’ve been providing information technology and cloud services to our valued customers throughout New England and the Carolinas since 1998. For over 25 years, we’ve grown with the ever-changing trends in technology, so that we can offer you the most up-to-date IT solutions when it comes to finding the right fit for your business. Microsoft Office 365/Azure, SharePoint, OneDrive, AWS, Google Cloud & Workspace, App Development, Voice, Network, and IT Security – we have the experience and commitment to deliver.
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